Hickok & Boardman, Inc. is committed to providing superior customer service for our clients. We want to be certain that you experienced this level of service on your recent claim. Please take a moment to complete and submit this questionnaire.

What type of claim did you recently have?

How did you report your claim?

How long did it take to settle your claim?

Please indicate the level of service you received, from each of the following:

Hickok & Boardman Claim Representative
Superior	Good	Average	Unsatisfactory	Poor
Insurance Company Representative
Superior	Good	Average	Unsatisfactory	Poor
Appraiser/Adjuster
Superior	Good	Average	Unsatisfactory	Poor
Overall Claims Handling
Superior	Good	Average	Unsatisfactory	Poor

Overall, do you feel your claim was handled promptly and fairly? Yes No

Why?

Other comments:

Optional

Name:      Phone Number:

Thank you for your comments. It is a pleasure to serve you.