Burlington, Vermont

346 Shelburne Road
Burlington, VT 05401

Telephone: 802.658.3500
Toll Free: 800.900.0121
Fax: 802.658.0541
Hours: 8am – 5pm, Monday through Friday

Burlington is our oldest and largest office, with upwards of thirty-five employees who are dedicated to serving Vermont’s well-known Champlain Valley region. Our location on Shelburne Rd. is easily accessible to clients, and close to Lake Champlain, Church Street, and of the other scenic spots in Vermont.

We specialize in affordable Personal and Commercial Insurance, including Home, Auto, Liability, and Property. As an independent insurance agency, we represent several insurance companies offering our clients a wide variety of options. We seek to provide the best service to our local community.

To get a quote on your Home, Auto, or Business Insurance please feel free to call us or fill out an application online. We look forward to working with you!

Burlington Staff

Scott Boardman, President
Client Advisor, Business Insurance

Scott joined Hickok & Boardman Insurance Group in July of 1982, as a Property and Casualty Agent and was elected Vice President in 1989. In 1992, Scott was elected Executive Vice President and named Chief Operating Officer of Hickok & Boardman Insurance Group. In 1994, Scott was elected President.

Scott is a graduate of Holy Cross College where he received a B.A. in Economics in 1982. He is a member and past-President of the Vermont Chapter of CPCU, as well as a past-President of the Vermont Insurance Agents Association (VIAA). Scott currently serves as a director of Merchant’s Bank, Lake Mansfield Trout Club, A.N. Deringer, Inc., and PC Construction Company.

Michael Boardman, Senior Vice President
Client Advisor, Business Insurance

Mike joined Hickok & Boardman Insurance Group in 1991. As a Business Client Advisor, Mike is responsible for marketing and assisting clients in the management of their property and casualty insurance. In addition, Mike is Chief Operating Officer and a principal of the company.

Mike is a graduate of Holy Cross College, where he received a B.A. in Economics, and New York University, where he received his MBA in Finance in 1991. He earned the Chartered Property and Casualty Underwriter (CPCU) designation in 1997.

Paul Plunkett, Senior Vice President
Client Advisor, Business Insurance

Paul joined Hickok & Boardman Insurance Group in 1988, as a Commercial Property and Casualty Agent, responsible for the development of large strategic clients. Paul became a principal of Hickok & Boardman Insurance Group and was elected to the Board of Directors in 1994. In 1999, Paul was elected Senior Vice President. In addition to his producer responsibilities, Paul is the Corporate Director of Business Development for Hickok & Boardman and Denis, Ricker & Brown.

Paul is a graduate of St. Michael’s College where he received a B.S. in Business in 1986. He holds a Certified Insurance Counselor designation and is a member of the Vermont Chapter of Certified Insurance Counselors.

Hickok & Boardman Insurance Carla Smalling Personal Insurance

Carla Boardman Smalling

Carla Boardman Smalling, Vice President
Client Advisor, Personal Insurance

Carla joined Hickok & Boardman Insurance Group in July of 1992, as a Property/Casualty Agent, specializing in the personal lines area of insurance. She became a principal of the company in 1994 and was elected as Vice President in 1997. In 2006, she was elected to the Hickok & Boardman Board of Directors. In 2009, Carla was elected to serve on the Lake Champlain Regional Chamber Board.

Carla volunteers with CHAMP (Champlain Adaptive Mounted Program), a non-profit organization providing therapeutic horseback riding for children and adults with a wide range of physical, cognitive, and emotional challenges. She has resided in Essex Junction for the past twenty-nine years. She lives with her husband, Kent, and their two daughters.

Jay Nunn, Controller

Jay joined the Hickok & Boardman Insurance Group as Controller in October, 2018.  He brings over 15 years of Finance and Accounting experience in both Manufacturing and Financial Services, having previously worked for State Street Bank, Fidelity Investments, JP Morgan Chase and most recently, UTC Aerospace Systems.  Jay received his Bachelors from Wittenberg University and holds his MBA from Norwich University.

Jay grew up near Columbus, Ohio and currently resides in South Burlington with his wife Katie and two children Maryann and Cameron.  In his free time, he enjoys spending time with his family, traveling and getting outdoors.

Kate Emert, Human Resources Manager

Kate joined Hickok & Boardman Insurance Group in December of 2013 as a Human Resources Manager. Kate holds a Bachelors Degree from Plattsburgh State University. She comes to Hickok & Boardman Insurance Group with almost thirteen years of experience in Human Resources in both banking and manufacturing.

Kate and her husband, Jarett, reside in Waterbury.

Jeff LaBonte, Vice President
Client Advisor, Business Insurance

Jeff joined Hickok & Boardman Insurance Group in 2007 as a Business Insurance Client Advisor. He is responsible for the development of medium to large size clients. In 2015 Jeff became a partner of Hickok & Boardman Insurance Group. Prior to joining Hickok & Boardman Insurance Group, Jeff worked for Merchants Bank for seven years.

Jeff is a graduate of St. Michael’s College, where he received a B.S. in Business in 1998. He was named Alumnus of the Year in 2013 and recently joined the Alumni Board of Directors for the College. Jeff has been a Corporator for Northfield Savings Bank since 2016. He also serves as a Board Member for the Ferrara Group which is a local non-profit. Jeff enjoys playing golf and basketball in his spare time. He currently resides in Essex Junction with his wife Jen and their four children.

Matt Campbell, Vice President
Client Advisor, Business Insurance

Matt is a native of Vermont and joined the Hickok & Boardman Insurance Group in August 2008 as a Business Client Advisor, responsible for the development and cultivation of large commercial clients. Prior to H&B, Matt spent 4 years in Boston working for a large Insurance carrier. Matt became a stockholder of Hickok & Boardman Insurance Group in 2014.

Matt graduated from Fairfield University with a major in Business Management and minor in Accounting. Matt also sits on the board of Vermont Children’s Trust Foundation as well as the King Street Youth Center. Matt currently resides in South Burlington with his wife Katie and their Bernese mountain dog, Steve!

Ian Sutherland, Vice President
Client Advisor, Business Insurance

Ian Sutherland joined Hickok & Boardman Insurance Group in August 2009, as a Commercial Sales Executive. In 2014, Ian became a stockholder of Hickok & Boardman Insurance Group. Ian graduated from Saint Michael’s College with a B.A. in Psychology and Business. He holds the Certified Insurance Counselor and Accredited Advisor in Insurance designations.

Ian resides in South Burlington with his wife, Erin, and their four kids: Tommy, Susie, Tucker and Winnie. When the kids don’t have him building a pirate ship, hiking Mt. Philo, or sledding “weally fast!”, he enjoys volunteering for Special Olympics Vermont and the Arthritis Foundation.

Mindy Bero, Client Advisor, Business Insurance

Mindy Bero joined Hickok & Boardman Insurance Group in September 2014, as a Client Advisor for Business Insurance. Mindy graduated from Northeastern University with a B.S. in International Business. Prior to joining Hickok & Boardman Insurance Group, Mindy worked for a local news station as a Senior Account Executive for seven years.

She resides in Essex with her husband, Pete, and their two young children. Mindy enjoys spending time with her family and friends, skiing, and traveling.

Peter Child, Client Advisor, Business Insurance

Peter joined Hickok & Boardman Insurance Group in 2017 as a Business Client Advisor. He is responsible for the development and cultivation of medium to large commercial clients. Prior to Hickok and Boardman, Peter spent 5 years working in medical sales, specializing in Orthopedics. Peter graduated from St. Lawrence University in 2012 with a Neuroscience degree. He is a native Vermonter and currently resides in South Burlington with his wife, Sara and son, Ben along with their two dogs, Walter and Gordie.

Christine Morse, Personal Lines and Claims Manager

Christine joined Hickok & Boardman Insurance Group in 2001 as a Claims Specialist, supporting our five office locations. Christine covers and responds to our 24/7, 365 days a year emergency claims pager. Prior to joining Hickok & Boardman, Christine was a licensed agent at a local Vermont agency, where she serviced claims for both Personal and Commercial lines. She has 29 years of experience in the insurance industry as a licensed agent. Christine graduated from Essex Junction Technical Center in Essex Junction, Vermont in 1973 with a business background.

Christine also spends her time volunteering at local nursing homes. In her off time Christine enjoys traveling and taking cruises to the Bahamas. She currently resides in Essex Junction with her husband, Benjamin, and her Pomeranian, Lissabeth.

Hickok & Boardman Insurance Jenn Barrett Workers Compensation Risk Management

Jennifer R. Barrett, CRIS, RWCS

Jennifer R. Barrett, Director of Workers’ Compensation Risk Management, Licensed Workers Compensation Adjuster

Jennifer Barrett joined Hickok & Boardman Insurance Group in August 2009, as the Director of Workers’ Compensation Risk Management and became a stockholder in 2014. Jennifer has thirteen years of experience in the insurance industry and nine years specifically in the risk management field. She is a licensed Property & Casualty Insurance Agent, a licensed Workers’ Compensation Insurance Adjuster, and holds a CRIS (Construction Risk Insurance Specialist) designation. Prior to joining Hickok & Boardman Insurance Group, Jennifer worked in the Safety and Risk Management Department as the Corporate Insurance Manager at Pizzagalli Construction.

Jennifer is a native Vermonter, and resides in South Burlington, Vermont, with her husband, B.J., and two children, Brady and Tye. Jennifer is also an avid equestrian and enjoys spending time with her two horses.

Hickok & Boardman Insurance Lindsey Farrar Workers Compensation Risk Management

Lindsey Farrar, RWCS

Lindsey Farrar, Risk Management Adviser, Licensed Workers Compensation Adjuster

Lindsey joined Hickok & Boardman Insurance Group in 2013 as an integral part of Green Mountain Safety Consulting’s team. She is a licensed Property & Casualty Insurance Agent, a licensed Workers’ Compensation Insurance Adjuster, and holds a CRIS (Construction Risk Insurance Specialist) designation. Lindsay resides in Georgia, Vermont with her husband and baby, Maxwell. Lindsay is passionate about horseback riding and enjoys spending her free time practicing yoga and dance. Currently Lindsey is an active member of the CVAIP and serves as a co-chair on their safety committee.