Risk Management Associate

Position Description

Position Title: Risk Management Associate

Department: Safety & Risk Management

Reports to: Director of Risk Management

FLSA Status: Non-Exempt



The Risk Management Associate provides support to the Risk Management department with commercial clients’ workers compensation claims. You will help Risk Managers and Safety Advisors work collaboratively and effectively in servicing clients and for improving work flow for the departments. This role is a key team member in completing important administrative tasks and service items for the Risk Management department.


The ideal candidate has a minimum of 3 years administrative or related experience and must be willing to obtain their workers compensation adjustor’s license. Working knowledge of Microsoft Office 365 suite is preferred as is the ability to manage multiple channels and aspects of claims for large commercial property & casualty insurance carriers.


Essential Responsibilities

•Administrative support and tasks to advance and improve services for the Risk Management department
•Act as the liaison between commercial account managers and risk management department to communicate updates, changes, and efficiencies found
•Set up and organize loss prevention and risk management webinars and seminars for clients
•Assist in claim review processes and FOCUS plan clients’ initiatives by tracking, populating and properly filing related documents in Agency Management System
•Maintain and provide tech support for client technological resources and monitor utilization
•Create and implement standard operating procedures and efficiencies in workflows and service provisions for clients and team members
•Work with insurance carriers on workers compensation claims to obtain status and update appropriate documents.

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